frequently asked questions
We are based in Central Chambers, 4th Floor (93 Hope St) and there is a video directions highlight on our Instagram for people to find us!
Our cancellation policy is 48 hours! If you cancel outwith this then you will be charged the full amount at our discretion via the booking system in any case.
Lash extensions typically last 2-3 weeks before an infill! It is always a good idea to book your infills in advance as we fill up so fast and cannot guarantee appointments. How long your lashes last depend on how well you care for them, your own lash cycle and how oily your lashes are naturally.
YES! You would never get hair extensions and not wash them so lash extensions are just the same! We recommend our specially designed foam cleanser to keep your lashes squeaky clean – this also helps them last longer! You can purchase this from our online store or in the salon!
Always get in contact with your lash artist politely as soon as you think you may be having an allergic reaction. Sometimes your eyes can just be irritated from the glue so it is always best to check with us first!
It is always best to keep your lashes as dry as possible unless you are washing them. This keeps them looking fluffy and also means they last longer when they are not submerged in water. You should not be getting them wet in the shower due to the high water pressure.
Lucky for you we offer beginners courses in classic lashes! We all start somewhere and your first step is here with us!
Unfortunately we are cash only in the salon so please make sure to lift what you need before arriving! There is a bank machine outside the entrance at the Tesco!
Contact lenses react badly with lash glue – it can actually make the lense curl up and start smoking so we never want this to happen while it is still in your eye as it can cause blindness in severe cases! Please make sure you wear your glasses to your appointment or bring spares/solution so you can take them in and out!